Tag Archives: Autodesk subscriptions

Autodesk ScrewU Ecosystem Grows

I guess that the very last part of all this Autodesk extortion modus operandai had until today one remaining bright light. I switched to Selway for my VAR and was told that support for me was available. I hardly ever use support so they never had the chance to prove that statement. In addition to that I never know what they would have offered me over a regular subscriber since I am a blogger. Suffice it to say today the last little bright light for me with anything Autodesk went dark. Strangely enough the guy who recommended Selway to me no longer works for Autodesk. Smart people are beginning to leave as the handwriting is on the wall.

October 3, 2017

Dear Autodesk, HSM customer,

You may have received an email from Autodesk referencing Manufacturing Collection. This has been creating some confusion.

As of October 1st, HSM is no longer available as a standalone subscription. It must be purchased as part of the Design and Manufacturing Collection, which is a suite of software designed to give you all the tools required to run a product design and manufacturing company. Navigate to this link for a full description of the software that is now available to you. https://www.autodesk.com/collections/product-design-manufacturing/included-software

This applies to subscription customers only. There is no change for customers who own perpetual licenses. If you own a perpetual licensee and would like to switch to a subscription to take advantage of this package deal. Please give me a call at (650) 664-9837

For subscription customers; you do not need to do anything. All customers will be converted to the Design &Manufacturing Collection automatically.

FAQ:

Q. Is there a price increase?

A. No: The price of the Design and Manufacturing Collection is $2460/year, which is $10 cheaper than what you paid originally for your annual subscription. Additionally, there are no longer two tiers of HSM, so multi-axis toolpaths and all advanced HSM functionality is now included at the same base price.

Q. Is Selway machine Tool support included in this price?

A. No: Autodesk will provide support for licensing and activation issues and there is support available at no charge on the user forums at https://forums.autodesk.com/t5/hsm/ct-p/213

Product support from a Selway machine Tool Application Engineer is available on an annual basis, under a support contact at $1,200/year, or by the hour at our normal hourly rate.

Q. Do I have to download all this software?

A. No: The software titles are available to you in your Autodesk dashboard at accounts.autodesk.com

Please contact us if you have additional questions. Selway Machine Tool appreciates your business and we look forward to continuing our valued relationship
Sincerely,

So if I read this right and I am Mr Normal customer what this amounts to is that support is now fee added after you pay fees going up each year faster than inflation for the software and the only possible benefit for many will be the addition of suites which have things you did not need or want enough to have purchased them voluntarily. Of course since it would be new to you and you would in all likely hood require support while learning to use new software you will oddly enough need to get your checkbook out and bend over. And if you ever start using all these nice things rest assured that Autodesk is working hard behind the scenes to make sure it will be very tough to ever leave them and go elsewhere with your data. The more you embrace of their glorious suites the more the tentacles will pull you in.

I have thought for some time now this whole subscription thing was also aimed at reducing the amount of money Autodesk has had to share with VAR’s. Var’s have to eat and survive to so fee added is going to become their way of life also. Autodesk will over time and I feel in the very near future limit all support to the forums only where by and large it will be other customers who will be supporting each other. I have no doubt that along with cutting R&D budgets and various types of software offerings customer support will be phased out too. Unless you are willing to spend per support incident or high yearly support fees with I am sure a support hours limit cap on them. Contrast this with Solid Edge where you as part of your yearly fee can actually contact support inside of the SE headquarters and they will talk to you. It has been that way since I came on board in 2009 and still is that way to this day.

But then SE is not run by robber barrons who think people should be retained with shackles like Autodesk does.

There is not one good thing I can say about any part of Autodesk Inventor HSM anymore. That also extends to the Autodesk corporation as a whole. My perpetual license expires this Dec 15th and Autodesk can kiss my rear end now and in the future. I am never coming back. Greedy mercenary hostile investors both from the outside and from the inside in the form of Andrew Anagnost have set Autodesk up with only one purpose in life. Loot and plunder and do everything they can to make escape impossible for any who foolishly enter therein.

Personally I think you must be crazy to either stay or walk in through the front door of the Trap Spiders Autodesk Tunnel.

Autodesk Inventor HSM and HSMWorks Customers Unhappy/ Leaving?

Today for the heck of it I wandered to the HSM forums. What got me going there was to see if there was a new update. While looking I see the count down clock to Dec 15 when Autodesk loses me as a customer and I wonder how many others are leaving too. While at the forums I go to the machining section and there are very few posts. Is it my imagination or is it true?

Easy enough to check and lets go back to 1-16 and go month by month.
1-16 29 posts
2-16 29
3-16 54
4-16 37
5-16 41
6-16 38
7-16 21
8-16 45
9-16 20
10-16 14
11-16 12
12-16 8
1-17 14
2-17 6
3-17 8
4-17 11
5-17 13
6-17 4
7-17 7
8-17 9
9-17 4

To me this is the single most glaring bit of proof Autodesk can’t run from nor hide from regarding it’s dismal failure in the pursuit of subscription only slaves. I am an actual current paid until 12-15-17 user and I went from big time fan of Inventor HSM 9-16 to purely angry today over being betrayed by greedy corporate morons who can only count projected income as important and customer satisfaction as irrelevant. If this precipitous drop off of posts means what I think it means, and remember I am using myself and my reactions and feelings about all this as a way of measurement, tons of us are leaving and just plain don’t care what these idiots do anymore. No I don’t mean the HSM developers and staff. They are victims too and I see some are leaving now.

How else can these numbers be interpreted as anything other than colossal failure and powerful evidence of coming doom for the plans of the almighty Baked Beans Anagnost Autodesk Plantation?

Celebrate Autodesk’s Success

Congratulations go out to Autodesk this week. As the premier cutting edge software company blazes a new pathway to the future of all CAD and CAM software we make time to bask with them in their success. The cutting edge of maintenance free customer oriented profusely updated and daily improved programs under their auspices are a pinnacle that no other software company can equal or indeed even dream of getting close to. Autodesk is, I think it fair to say, the most advanced and forward-looking software author in the world right now with en ever-growing market base of tremendously happy and excited customers who can accredit with justification their successes being based on Autodesk products and genius. (See I can distort reality with the best of the PR department reality distortion mechanics. Hire me Autodesk and I can even help you :D)  In light of the inspired and competent management that created this paragon of industry excellence and cloud innovation we celebrate with them nine successive down quarters in a row. No other CAD CAM Animation software outfit even comes close to this level of investor or customer satisfaction and they owe it all to their brilliant make slaves of customers strategy. Join with me as we wish them continued success and hope for a speedy journey forward into ten and eleven or more quarters in a row.

Congratulations Autodesk, you have prevailed where no other company dares to go and your idea of getting rid of loyal voluntary customers as the burden to industry they truly are speaks of foresight that towers above the rest.

So, You Say You’ve Never Tried Solid Edge Synchronous?

So how do YOU want to work?

So choose, hammer or nailer.

 

Wandering through the SE forum today and ran across this. https://community.plm.automation.siemens.com/t5/Solid-Edge-Forum/10-Cool-Reasons-to-Start-Using-Synchronous-Technology-Today/td-p/420431

While I think the presentation is a somewhat corny and the items covered a bit rudimentary it got me to thinking of a few things regarding Synchronous Tech or ST as it is better known. For those of you who are not familiar with it ST is the very best direct editing method out there in the mid range MCAD program world. I forget that many have no idea of the power there and since I have been using ST since ST1 this power has become commonplace to me. I am accustomed to doing this and quite frankly any other way has become alien to me. I came here because I wanted to be freed from the shackles of straight parametric modeling and this is the simple part that opened my eyes just before the release of ST1. https://www.youtube.com/watch?v=6bk5-1sZ6cY

Using a straight parametric modeler and having no idea direct editing even existed back in 2008 seeing this way of working was a real epiphany. It was like a whole world of possibility opened up before me even though I did not know specifically how it was going to do so. In truth it was like the very first time I was shown how to make crude forming jigs for bending rods to make trusses with. It opened the door for all kinds of things that were far more complicated but based on the same principle. Both put power in my hands. Admittedly it was not until ST4 that the program conquered some serious problems but since then any owner of SE was crazy to not work with ST.

When I bought into Autodesk’s Inventor Pro HSM it was strictly for the machining program. CAMWorks for SE was a nightmare and I wanted shed of cumbersome tool path creation for simple intuitive and powerful which HSM was. Limited in what it would do but a world beater in three axis milling it was for me. But this machining program came with the CAD equivalent of CW4SE called Inventor and it was clunky and convoluted and difficult to use. So much so that after a few fairly serious attempts I just quit trying. After all why would I inflict such a cumbersome work flow on myself if it was not essential to do so.

In time this led to a conversation I had with an Inventor guru. He was asking me why I had bad things to say about Inventor when it had direct editing too. Which it did to some degree and I guess if it was all new to you it seemed just peachy. This was his problem and I had to explain to him that while both SE and Inventor had forms of direct editing SE’s was far more because of the intelligence that came with it, the range of things that could be done with it and the ability to work with imported files from other CAD programs when imported. I could work with them just like it was a native file. Inventor direct editing is just as sucky as their convoluted user interface and work flow. He was not interested in viewing the numerous ST videos on this topic would be my guess because after telling him about ST he never got back to me.

Running a user group meeting a few years back in Huntsville there was an SE dude there who was giving a demo. At the end of the demo two shocking things were made evident. One was that when asked who was using ST out of a room of SE users only one raised his hand. There were also three UAH students there and they were very intrigued with the idea of ST which their college instructor did not cover. Really? College students being taught SE but not SE ST? A college level course being taught to students who were theoretically being prepared to work in the real world and it did not incorporate ST? The professional users in attendance basically said they were all to busy to learn the new way. To busy to learn how to save time and become more efficient from that day on was my interpretation of the end result of their mindsets. Insofar as the college professor at UAH all I can say is tenured laziness bordering on incompetence since he could not be bothered to learn and teach the most powerful tool in the SE tool box. His students were shocked this ST thing existed and I was shocked they did not know.

To this day since I have been accustomed to the power of ST for so long, indeed it is the only way I have worked for years now, I forget that many for whatever reason have no idea what they are missing.

SE requires a different mindset to be successful and the biggest hurdle I have seen is people have to think in terms of manipulating faces or face sets rather than driving every single thing and edit with dimension driven sketches and planes. It was amusing to see die-hard parametric SE users slowly assimilated into the ST world. It was hard for some to let go of the old way which after all did work but when they were curious enough to finally try they to a man became advocates for ST.

So why if you are an SE user have you not made a concerted effort to learn to work with the greater efficiency ST brings to the table? Why would you prefer a hammer when on the shelf next to it is an air nailer and you already own the air compressor? For those in the Autodesk perpetual seat doomed to future slavery world and the apparent end of serious user innovations and improvements, why would you not be curious enough to at least try SE ST? Sold which ever way you want to buy it without Autodesk type belligerent threats to your future and the imports of your files will be far easier than you think. Indeed working with them when you get them into SE will be a true eye opener. I have had access to both programs the last three years now and I can assure you that once you leap over the learning hurdle any new program has Inventor will acquire its rightful place as the clunky offering from a company that has no regard for you as a user and customer. I chose not to further learn Inventor when it became apparent that it was inefficient since I had the luxury of having SE to work from. You give SE a serious try and I bet that will be your conclusion too.

I guess I could throw SW into this mix also but my experience with SW is VERY limited and I am commenting today on two programs I have owned and used in daily production. I suspect from comments received from past SW users and some companies that were SE users but bought out by SW using outfits and hating the new-found inefficiency SW is not as good for general MCAD. I believe from users complaints models can and will blow up with SW whereas in SE ST a proposed edit simply will not work rather than blowing it all up.

In any case SE ST deserves a long hard look from anyone who wants to become more efficient and profitable. At the very least look online for videos and have a look at what others are doing and think hard about how you have to work.

 

7-18 Update¬† From Matt’s blog today I find this.

“Synchronous Technology for History-Based Users

This was a book on Solid Edge, published using ST8 (~2016). It is 10 chapters long, in eBook (pdf) format with movies and sample files. It is free and downloadable, although you may have to give up some information to get it. You may find the book published under a different title. The book is meant to help users of history-based CAD understand why Synchronous Technology is a tool you will want to have.”

Solid Edge University 2017 Replaced With “Community College”

It should be no secret to my readers that I despise marketing departments I have been exposed to. Primarily the Siemens/UGS/Solid Edge and Autodesk flavors. Monuments to disconnected reality these marketing babble speaking jargon warrior paragons espouse their nonsense and never seem to realize how shallow and patronizing they are to real customers. The ones that know from experience what is under the hood.

The latest entrant to a select group of company shills would be Richard Runnels with Siemens. Now Richard may be a nice guy in person but his job description means he writes and puts lipstick on whatever his overlords tell him to. They pay him to be a reality distortion machine and he has to produce. Corporate executives for some reason feel compelled to pretend their customers are pretty dense and patronize them on a regular basis. I think the average CAD CAM software user is above average in intelligence so the disparity between what is said and what is done by big shots does not go un-noticed.

https://community.plm.automation.siemens.com/t5/Solid-Edge-Blog/Exciting-News-Solid-Edge-University/ba-p/408370

Have a walk through corporate verbiage and read the sad tale for yourself. Siemens has been on a mission for some time to set back the potential for Solid Edge sales. It is perceived as a threat to NX sales and the NX side has won the war against SE for all intents and purposes. The stripping away of the SE community which was renewed under Karsten Newbury and Don Cooper has come full circle back to the rotten days SE languished under EDS then UGS auspices. Yep the Red Headed Step Child is back.

But as Richard says we spoke and they listened. It is what marketing people do after all. Put lipstick on pigs and pretend what is up is really down or vice versa. I will say there are a number of events and based upon this perhaps it might do some good for sales overall IF it is promoted and a concerted effort is made to get the word out in a timely fashion. Once again it appears that it will be the VAR’s who will have to assure this as Siemens’ marketing will have to have way to many meetings to decide numerous important things and will run out of time before the events arrive to do anything. Well besides futile and useless meetings that is.

It saddens me however that Siemens never really got behind this University concept and the only major SE event will be killed off. Back to the days of 36 actual SE attendees at PLM World as I personally saw in 2009 I suppose.

It would be nice some day if these people would just be honest and say “we decided not to do this anymore because it is not important to us and we don’t care if it is to you”. Instead you get another talking head marketing expert putting smiley faces on bad things. The real sad thing here is that SE is genuinely going to have some real significant improvements this year. And Autodesk is doing what they can to shove customers away. But SE Red Head tradition rears its ugly head again and Mr Richard et al will see to it the anonymizer is the only PR thing for SE that will work well.

In any case there will be a number of local one day events where you can go and I recommend you do so if you have any interest in SE.

I use SE for my daily modeller. I have had access to Inventor Pro for two plus years now and it is only used to place parts for HSM. If you are an Inventor user and unhappy about the way they are going may I suggest in spite of Siemens marketing you attend one of these events and meet actual users. They are the ones who can give you the real lowdown on how it works for them in the real world. I am a big fan of SE and believe it to be the best mid range MCAD program out there.

Tip of the hat to Cincinnati Matt for the Community College idea.

Inventor HSM Pro and Solid Edge Update

As I sit here this morning pondering things it dawned on me that life goes on and it may well not include this blog very soon. Unless you have had a blog and spent serious time and years as I have you may not understand how hard it is to close a chapter of your life out. And make no mistake it is one and this one including my time involved directly in various CAD CAM communities took perhaps thousands of hours of my time over the past six years. Yeah it has been that long.

Today what got me going was looking forward to attending the 2017 SEU which I have been absent from for two years now. It is an event I was material in helping to get revived but after discouragement over Siemens jettisoning Karsten Newbury and Don Cooper I quit going. So as I decide I want to go this year I read that basically they are going to do away with this event. It will now be regional and I suppose much shorter and the networking that can only be done at a national event will once again die for Solid Edge. I had looked forward to seeing familiar faces once more.

I have ST9 loaded and have been using it for a while now. Like always it is such a pleasure to use the best mid range MCAD modeller that has such powerful direct modeling capabilities. I think of Inventor and just shudder over how convoluted and irrational the workflow is and the direct editing shortfalls so prevalent there when compared to SE. Yeah I am sure glad to be back.

My understanding is that for ST10 the new modeling paradigm, whose name eludes me right now, (congruent modeling?) that was included in NX last year will be in SE this year. I hope this is getting back to the leaps in capabilities SE used to have each year and away from incremental improvements that were nice but left you wondering why you had spent so much money for them. However a trip with Inventor reminded me that incremental improvements with SE were far better than the subscription Hell that Autodesk is morphing their products into. Or the 35% increase in costs by 2019 for perpetual seats with the loss of some features which will become additional costs to license what used to be included.

So Yes nice to be back. Hate to see the end of SEU once again though.

Autodesk. I was asked for reasons I can’t reveal to become a beta tester this year for Inventor. So I download it and tried installing it on both a Win 7 and 10 box. Did not work and I got to thinking about it. Here we go again another hassle just to get running and then more time to give feedback to a company whose operational policies towards customers I despise. Scott sorry about this but I am just not going to help Autodesk out when all they want to do is stick it to me and all the other perpetual seat holders. I am getting, no I have gotten to the point where I don’t care what Autodesk does because I am not going to be there with them unless they have a complete change of heart.

They are right now changing the lack of forward motion with HSM and have assigned a good guy to be over finishing what they have started and promised. For years in some cases. Problem is that with the new anti seat policy it will be too late for many of us since we are leaving.

Talked with a support guy at my Autodesk VAR and mentioned I was not going to renew. It was kind of funny to hear his tone of voice when he asked why. I bet he is hearing that a lot lately and it has to be discouraging to work for a company that seems Hell bent on ruining what they spent so much time to build up. Hey Solid Edge here is another opportunity for you to acquire customers. I wonder how all the Delcam victims feel? I know how the HSM victims feel and we are not happy.

This is my first post using Win 10. I don’t know if WordPress has changed their site since the last time I posted or perhaps Win 10 just displays it differently. Don’t you just love it when software companies change things around and you have to spend your uncompensated time to learn how to do the same thing all over again?

Anyway you have made it through all my ramblings for yet another post. Fare well until next time.

Autodesk The Evil Empire Chooses Extortion

Two things prompted this post today. One was a comment on this forum https://forums.autodesk.com/t5/moving-to-subscription/buh-bye-permanent-license/m-p/7020059#M1286. The other as you will read below was from #936 of the “upFront eZine” It goes right along with what people are saying on the moving to subscription forums regarding feature shrink and ways to raise the cost of staying with Autodesk. Two methods appear to be the way they intend to do this. Thanks a lot Darth Vader Anagnost and the rest.

Number one is hold your data hostage where their value added model is the pain of leaving is greater than the pain of dramatic fee increases.

Number two is to remove features traditionally a part of a program and charge you an extra fee to get back what you once had as a seat holder and if you are stupid enough to go there as a subscriber. The removal of Backplotting from Cimco inside of HSM is a perfect example. It can be available right now for an extra fee on top of the 35% scheduled increase of perpetual by 2019. So they snip customary important parts off and put it in a fee building environment. In conjunction with this is that they will simply stop expending as much money improving and bug fixing their products. Why try to entice voluntary customer payments with improvements when you can just tell them what you want? All of the Autodesk products I read about in the subscriber forum have users complaining about feature atrophy and increased bugs and time to fix bugs. Don’t take my word for this. Verify for yourself what others are saying.

In any case.

It is a self-evident truth that once a company decides that legal extortion is their business model customer consideration other than being an ATM has ended. Anyone who says they can’t leave because reason #1 #2 or #3 does not remember well. Mercedes-Benz left Dassault for NX as did Chrysler. There are darned few customers of Autodesk that have to deal with that degree of complexity. Siemens as far as I can tell is not planning to end perpetual. I believe this enough to have renewed with Solid Edge. SE by the way is doing it right. You can rent the program or get permanent seats. I have been with SE now since ST1 and my cost has gone up $63.00 per year. You can I believe actually rent it to by the month or the year. No mandatory minimum. Plug my dongle in and stay off-line so no exposure to confidentiality agreements breaches or hackers due to forcibly being online EVER.

It is time to make your plan on how you are leaving and not to sit here and worry about how you can afford to stay.

Quote from Ralph Grabowski this weekend ought to shed some light on how Autodesk regards loyal customers. http://www.upfrontezine.com/2017/04/stuff-i-heard-at-cofes.html

“At one mini-session, a consultant relates a story of how Autodesk apparently is cranking up subscription fees upon contract renewals. In the case he reported, the mandatory fee allegedly went from $4.9M to $9.4M to pay for “necessary” add-ons, like consulting. The problem, of course, is that if any firm on subscription says No, the software simply stops working with the next 30-day check-in.”

OK the big bully is heading your way with a baseball bat to get your money. Not ask but to take it forcibly of course. You as a rational thinking being choose A, stand there and let him beat you up and then do the same tomorrow or B, walk away with your money intact and let someone with far less foresight take the beating. You WILL choose one or the other.

Folks just a thought here. Since Autodesk has proven itself to be a master of weasel words let me toss this one out there. OK you perpetual seat holders can keep your seat after 2019. Now comes a hypothetical policy statement by Autodesk.

In a continuing effort to provide improved software and support to our valuable customers we are pleased to announce the following. It has been a real cost burden to improve our products and have to deal with two customer license environments over the years but we value your loyalty and have chosen to enhance your experience with us. Starting in 2020 we will cease improving perpetual seat products which will however remain available to you as long as you wish and migrate significant improvements over to subscription customers only. These new features may be available to perpetual seat customers for an extra fee so check with your VAR. Subscribers will benefit from dramatic product improvements and rent as you need to fit your companies demand. Autodesk sees the future and it is subscription and we welcome you to our brave new world.