Tag Archives: Autodesk subscriptions

Autodesk, This Is A Reminder I Am Leaving On 12-15-17

Got this email a week or two ago. Slightly edited to protect a good VAR who is also in the process of getting screwed by Autodesk. At least Autodesk is an equal opportunity screwer and if you are not inside certain C suites you are fair game.

Autodesk
Dear Dave Ault,
This is a reminder that your maintenance plan on Contract # 110000000000 will expire on December 15, 2017. Your renewal number is A-5000000.
You now have the option to renew your contract for one year or switch to a subscription*. If you choose to switch to subscription (only available at the time of renewal), you can start to enjoy these subscriber benefits:

* Latest and greatest product capabilities – Get ongoing updates to products and services and new functionality, as soon as they’re available.
* New and improved support – Enjoy faster response times and the option to receive help by scheduling a call with Autodesk technical support specialists.
* Simplified administration – Access tools that streamline deployment and software management when you standardize all of your Autodesk products on subscription.

Your reseller, (Insert name of VAR also getting screwed here).
For more information, go to Autodesk Account.
*Not all products on a maintenance plan are eligible to switch to subscription. Consult with your reseller for complete details.

As you can imagine I thought about writing a notice for them.

Dear Autodesk and Andrew Anagnost,
This is a reminder that this customer on maintenance customer on contract #11000000000 will not be sending you any more money after December 15, 2017.
Your contract dismissal letter number is A-5000000. You have no options available to renew this contract except to end subscriptions only.
If you choose to end subscriptions and huge yearly price hikes you will enjoy these benefits:

I will pay you this year.
I will pay you next year.
I will pay you the year after that too.

*All products on a maintenance plan are required to be continued and supported yearly. Contact your customer for pro-rated income to you if they are not.

There is no doubt in any rational persons mind that PR and Marketing people have an absurdly tenuous grasp on reality as it concerns their customers or target markets. How do you like that list of benefits as extolled in words that no customer could POSSIBLY resist! I told my wife to hide the check book before I succumbed to the siren song of Marketing and PR droids sweetly singing in my ear and sent another years fees off. This list of benefits is about as worthy of consideration as a CNN book on “The Honesty of Bill and Hillary Clinton”. Or perhaps Hillary’s new forthcoming book on “Stopping The Culture of Sexual Harassment In Government”. Or Al Franken’s soon to be released “How To Be Admired By Wimminck!” Or Huma Abedin’s book on “Care And Cleaning of (S)hag Carpets”.

Have a MAGA GREAT Thanksgiving everyone and remember the things that made this the greatest nation the world has ever seen in such a short period of time. Teach your children the truth about America before liberal idiots get to them and pass this legacy of freedom and prosperity on to the future.

Written before Thanksgiving obviously but I decided to post as is with this notation because the sentence before this one is useful year round. Talk to your children and grandchildren to prepare them for the liberal liars that will accost them at every turn.

Autodesk Inventor Ultimate 2018 CPA MBA Marketing Insanity

Before I begin the bashing I do have some good things to say today about the HSM side of Ultimate. It looks like the assigning of Jeff Peck over the HSM group is bearing fruit. The latest developmental downloads have seen the pace of improvement pick up and so finally HSM is moving forward again. Almost I could be persuaded to give Autodesk another years worth of $$$ but I draw the line at fiscal coercion which is their preferred future modus operandi IF they can get away with it. Going on ten quarters of declining profits now even though the stock market which has little bearing on true dividend earnings for shareholders any more seems to like them so far. I have met some really good people with HSM and it is the plantation overseers I object to. They are the whole problem and it is a big one for rational cost containing consumers.

Yep CPA’s and MBA’s will in time go down as the group of management responsible for the moving of industry to China, the complete lack of loyalty to anything other than manipulating stock values for their own personal benefits and the gross increase in upper level income and perks relative to historical norms. This is the mindset that will make lots of millionaires in the C suites while at the same time they are removing the ability of their customers to afford much of the offerings because their high paying jobs have been eliminated by offshoring. It is why cars and trucks are now up to huge costs and long notes.

“According to new data from Experian Automotive, the average new and used-car loan terms are now at record highs of 67 and 62 months, respectively. What’s more, roughly 30% of new car loans being written today are for loan terms of between 73 and 84 months — a 19% increase over the first quarter of last year and the highest percentage recorded since Experian began publishing this figure in 2006.” http://tinyurl.com/ycwbjbb7

Here is a comment on executive pay by historical norms from 2014. http://tinyurl.com/k8v9q3h
“From 1978 to 2013, CEO compensation, inflation-adjusted, increased 937 percent, a rise more than double stock market growth and substantially greater than the painfully slow 10.2 percent growth in a typical worker’s compensation over the same period.
The CEO-to-worker compensation ratio was 20-to-1 in 1965 and 29.9-to-1 in 1978, grew to 122.6-to-1 in 1995, peaked at 383.4-to-1 in 2000, and was 295.9-to-1 in 2013, far higher than it was in the 1960s, 1970s, 1980s, or 1990s.” When coincidently hourly wages bought far more and economic growth was as an average greater than the last fifteen CPA MBA run years. In 1967 I made $1.65 an hour at McDonalds. It bought FIVE gallons of gas though and all things being equal I would have to make $12.25 after taxes today to do the same. My first new car was a $2,700 1974 Hornet Hatchback and I paid that off in six months with my $9 something per hour Chrysler assembly line worker wage. I don’t think you could even get a three year long loan for vehicles back then.

This brings us full circle to the current thief now in charge of Autodesk. Another C suite dude who thinks a company’s sole reason for existence is stock manipulation for personal wealth creation. I would love to see what he thinks he is worth and the golden parachute in place so even if (when) he fails he gets to steal even on his way out. Gone is the forward-looking planning and today it is how can we lie today for gains today driven by increase in the value of stocks today. Never a word about shareholder income in dividends which made this country great and provided secure retirements for many. Today it is a house of cards here and if you can ride it up well and good. You stay there to long and you are toast. In the past, up until I figure about 2000, if stocks declined precipitously you were covered by the dividend income you bought the stock for. Capital gains was the icing on the cake and not the cake. Anyway.

I go to the Autodesk forum today. http://tinyurl.com/yakf6zs6 It is just to amusing for words but I will try anyway. Remember cost containment is for the anointed but not for the unwashed masses.

“Hi all –

We’ve been watching the feedback regarding the elimination of the backplotting capabilities in the version of the CIMCO Editor that ships with Inventor HSM and HSMWorks. It’s clear that this is a capability that many of you are genuinely missing. We’d like to give you a little background on what happened here, and what we’re planning to do about it.

For the past few years, we have had a technology sharing agreement in place where we could redistribute the Professional version of the editor, in exchange for access to the HSM CAM kernel. This agreement expired at the end of last year, so we had to renegotiate the arrangement.

The arrangement we reached, at considerable increased cost to Autodesk, was to redistribute only the Standard version of the editor, with a corresponding reseller agreement, where we can provide access to the Pro-level features at an extra cost.

We are considering an amendment to the agreement with CIMCO that would allow us to include the Professional version with certain levels of the Autodesk HSM product. This is still under discussion, and we have no firm plans to do this.

We apologize for the inconvenience, and truly regret that we weren’t able to provide advance notice of the change.

We’ll keep you posted about what, if any, adjustments we are able to make in this area. As has been noted in various forum posts, those of you with access to prior releases are still able to use the older version of the editor, with backplot capabilities.

Thank you very much for your feedback concerning how much you value the backplot feature.”

Now let me get this right. Mr Anagnost it is not OK for people to tell you what you should pay for a product but it is OK for you to do so to your customers. OK got it. Controlling your expenditures is prudent fiscal management but increasing your costs to your customers is a value added benefit you bequeath to them. Check. Gotta love the psychobabble garbage these people put on things to try to make extortion more palatable for the rubes.

My answer to you Mr Anagnost is go get screwed. This customer at least is willing to continue to do business with you on the terms that brought me here but understand I am not your cotton picker. The very second you tried to make this a coercive relationship is when you lost me and many others. I hope you fail and they strip you of your ill-gotten gains and the exit door puts a big welt on your butt on your way out. I watched one of your kind destroy the O’Charleys restaurant chain which was at one time the livelihood of about 14,000 people. By the time the MBA moron Greg Burns got done with it went from 600 plus stores to 200 some and had to be sold off to an investment company because it was failing. He too was grossly over compensated way above worth while he was there and got a nice severance package as he arranged the buyout of the chain HE had caused to fail.

I will never forget when one of Burn’s big shots started removing quality ingredients from food so as to save money and so he could get bigger personal bonuses each year for cost containment. A friend of mine was pretty silly and when asked his opinion on the latest Honey Mustard Dressing with a drop of honey and a ton of corn syrup compared to the old with lots of honey in it what he thought of it. He was told by the Vice President in charge of food quality for the whole restaurant chain that his negative opinion did not matter. That “people were stupid and we are going to educate them as to what they are going to like”. I kid you not and this was the beginning of the end for the old O’Charleys.

People do know what they like though and I in particular do not like the terms Autodesk now offers. Crash and burn Anagnost and the sooner the better. Your two faced self serving hypocrisy is here for all to see.

Autodesk ScrewU Ecosystem Grows

I guess that the very last part of all this Autodesk extortion modus operandai had until today one remaining bright light. I switched to Selway for my VAR and was told that support for me was available. I hardly ever use support so they never had the chance to prove that statement. In addition to that I never know what they would have offered me over a regular subscriber since I am a blogger. Suffice it to say today the last little bright light for me with anything Autodesk went dark. Strangely enough the guy who recommended Selway to me no longer works for Autodesk. Smart people are beginning to leave as the handwriting is on the wall.

October 3, 2017

Dear Autodesk, HSM customer,

You may have received an email from Autodesk referencing Manufacturing Collection. This has been creating some confusion.

As of October 1st, HSM is no longer available as a standalone subscription. It must be purchased as part of the Design and Manufacturing Collection, which is a suite of software designed to give you all the tools required to run a product design and manufacturing company. Navigate to this link for a full description of the software that is now available to you. https://www.autodesk.com/collections/product-design-manufacturing/included-software

This applies to subscription customers only. There is no change for customers who own perpetual licenses. If you own a perpetual licensee and would like to switch to a subscription to take advantage of this package deal. Please give me a call at (650) 664-9837

For subscription customers; you do not need to do anything. All customers will be converted to the Design &Manufacturing Collection automatically.

FAQ:

Q. Is there a price increase?

A. No: The price of the Design and Manufacturing Collection is $2460/year, which is $10 cheaper than what you paid originally for your annual subscription. Additionally, there are no longer two tiers of HSM, so multi-axis toolpaths and all advanced HSM functionality is now included at the same base price.

Q. Is Selway machine Tool support included in this price?

A. No: Autodesk will provide support for licensing and activation issues and there is support available at no charge on the user forums at https://forums.autodesk.com/t5/hsm/ct-p/213

Product support from a Selway machine Tool Application Engineer is available on an annual basis, under a support contact at $1,200/year, or by the hour at our normal hourly rate.

Q. Do I have to download all this software?

A. No: The software titles are available to you in your Autodesk dashboard at accounts.autodesk.com

Please contact us if you have additional questions. Selway Machine Tool appreciates your business and we look forward to continuing our valued relationship
Sincerely,

So if I read this right and I am Mr Normal customer what this amounts to is that support is now fee added after you pay fees going up each year faster than inflation for the software and the only possible benefit for many will be the addition of suites which have things you did not need or want enough to have purchased them voluntarily. Of course since it would be new to you and you would in all likely hood require support while learning to use new software you will oddly enough need to get your checkbook out and bend over. And if you ever start using all these nice things rest assured that Autodesk is working hard behind the scenes to make sure it will be very tough to ever leave them and go elsewhere with your data. The more you embrace of their glorious suites the more the tentacles will pull you in.

I have thought for some time now this whole subscription thing was also aimed at reducing the amount of money Autodesk has had to share with VAR’s. Var’s have to eat and survive to so fee added is going to become their way of life also. Autodesk will over time and I feel in the very near future limit all support to the forums only where by and large it will be other customers who will be supporting each other. I have no doubt that along with cutting R&D budgets and various types of software offerings customer support will be phased out too. Unless you are willing to spend per support incident or high yearly support fees with I am sure a support hours limit cap on them. Contrast this with Solid Edge where you as part of your yearly fee can actually contact support inside of the SE headquarters and they will talk to you. It has been that way since I came on board in 2009 and still is that way to this day.

But then SE is not run by robber barrons who think people should be retained with shackles like Autodesk does.

There is not one good thing I can say about any part of Autodesk Inventor HSM anymore. That also extends to the Autodesk corporation as a whole. My perpetual license expires this Dec 15th and Autodesk can kiss my rear end now and in the future. I am never coming back. Greedy mercenary hostile investors both from the outside and from the inside in the form of Andrew Anagnost have set Autodesk up with only one purpose in life. Loot and plunder and do everything they can to make escape impossible for any who foolishly enter therein.

Personally I think you must be crazy to either stay or walk in through the front door of the Trap Spiders Autodesk Tunnel.

Autodesk Inventor HSM and HSMWorks Customers Unhappy/ Leaving?

Today for the heck of it I wandered to the HSM forums. What got me going there was to see if there was a new update. While looking I see the count down clock to Dec 15 when Autodesk loses me as a customer and I wonder how many others are leaving too. While at the forums I go to the machining section and there are very few posts. Is it my imagination or is it true?

Easy enough to check and lets go back to 1-16 and go month by month.
1-16 29 posts
2-16 29
3-16 54
4-16 37
5-16 41
6-16 38
7-16 21
8-16 45
9-16 20
10-16 14
11-16 12
12-16 8
1-17 14
2-17 6
3-17 8
4-17 11
5-17 13
6-17 4
7-17 7
8-17 9
9-17 4

To me this is the single most glaring bit of proof Autodesk can’t run from nor hide from regarding it’s dismal failure in the pursuit of subscription only slaves. I am an actual current paid until 12-15-17 user and I went from big time fan of Inventor HSM 9-16 to purely angry today over being betrayed by greedy corporate morons who can only count projected income as important and customer satisfaction as irrelevant. If this precipitous drop off of posts means what I think it means, and remember I am using myself and my reactions and feelings about all this as a way of measurement, tons of us are leaving and just plain don’t care what these idiots do anymore. No I don’t mean the HSM developers and staff. They are victims too and I see some are leaving now.

How else can these numbers be interpreted as anything other than colossal failure and powerful evidence of coming doom for the plans of the almighty Baked Beans Anagnost Autodesk Plantation?

Celebrate Autodesk’s Success

Congratulations go out to Autodesk this week. As the premier cutting edge software company blazes a new pathway to the future of all CAD and CAM software we make time to bask with them in their success. The cutting edge of maintenance free customer oriented profusely updated and daily improved programs under their auspices are a pinnacle that no other software company can equal or indeed even dream of getting close to. Autodesk is, I think it fair to say, the most advanced and forward-looking software author in the world right now with en ever-growing market base of tremendously happy and excited customers who can accredit with justification their successes being based on Autodesk products and genius. (See I can distort reality with the best of the PR department reality distortion mechanics. Hire me Autodesk and I can even help you :D)  In light of the inspired and competent management that created this paragon of industry excellence and cloud innovation we celebrate with them nine successive down quarters in a row. No other CAD CAM Animation software outfit even comes close to this level of investor or customer satisfaction and they owe it all to their brilliant make slaves of customers strategy. Join with me as we wish them continued success and hope for a speedy journey forward into ten and eleven or more quarters in a row.

Congratulations Autodesk, you have prevailed where no other company dares to go and your idea of getting rid of loyal voluntary customers as the burden to industry they truly are speaks of foresight that towers above the rest.

So, You Say You’ve Never Tried Solid Edge Synchronous?

So how do YOU want to work?

So choose, hammer or nailer.

 

Wandering through the SE forum today and ran across this. https://community.plm.automation.siemens.com/t5/Solid-Edge-Forum/10-Cool-Reasons-to-Start-Using-Synchronous-Technology-Today/td-p/420431

While I think the presentation is a somewhat corny and the items covered a bit rudimentary it got me to thinking of a few things regarding Synchronous Tech or ST as it is better known. For those of you who are not familiar with it ST is the very best direct editing method out there in the mid range MCAD program world. I forget that many have no idea of the power there and since I have been using ST since ST1 this power has become commonplace to me. I am accustomed to doing this and quite frankly any other way has become alien to me. I came here because I wanted to be freed from the shackles of straight parametric modeling and this is the simple part that opened my eyes just before the release of ST1. https://www.youtube.com/watch?v=6bk5-1sZ6cY

Using a straight parametric modeler and having no idea direct editing even existed back in 2008 seeing this way of working was a real epiphany. It was like a whole world of possibility opened up before me even though I did not know specifically how it was going to do so. In truth it was like the very first time I was shown how to make crude forming jigs for bending rods to make trusses with. It opened the door for all kinds of things that were far more complicated but based on the same principle. Both put power in my hands. Admittedly it was not until ST4 that the program conquered some serious problems but since then any owner of SE was crazy to not work with ST.

When I bought into Autodesk’s Inventor Pro HSM it was strictly for the machining program. CAMWorks for SE was a nightmare and I wanted shed of cumbersome tool path creation for simple intuitive and powerful which HSM was. Limited in what it would do but a world beater in three axis milling it was for me. But this machining program came with the CAD equivalent of CW4SE called Inventor and it was clunky and convoluted and difficult to use. So much so that after a few fairly serious attempts I just quit trying. After all why would I inflict such a cumbersome work flow on myself if it was not essential to do so.

In time this led to a conversation I had with an Inventor guru. He was asking me why I had bad things to say about Inventor when it had direct editing too. Which it did to some degree and I guess if it was all new to you it seemed just peachy. This was his problem and I had to explain to him that while both SE and Inventor had forms of direct editing SE’s was far more because of the intelligence that came with it, the range of things that could be done with it and the ability to work with imported files from other CAD programs when imported. I could work with them just like it was a native file. Inventor direct editing is just as sucky as their convoluted user interface and work flow. He was not interested in viewing the numerous ST videos on this topic would be my guess because after telling him about ST he never got back to me.

Running a user group meeting a few years back in Huntsville there was an SE dude there who was giving a demo. At the end of the demo two shocking things were made evident. One was that when asked who was using ST out of a room of SE users only one raised his hand. There were also three UAH students there and they were very intrigued with the idea of ST which their college instructor did not cover. Really? College students being taught SE but not SE ST? A college level course being taught to students who were theoretically being prepared to work in the real world and it did not incorporate ST? The professional users in attendance basically said they were all to busy to learn the new way. To busy to learn how to save time and become more efficient from that day on was my interpretation of the end result of their mindsets. Insofar as the college professor at UAH all I can say is tenured laziness bordering on incompetence since he could not be bothered to learn and teach the most powerful tool in the SE tool box. His students were shocked this ST thing existed and I was shocked they did not know.

To this day since I have been accustomed to the power of ST for so long, indeed it is the only way I have worked for years now, I forget that many for whatever reason have no idea what they are missing.

SE requires a different mindset to be successful and the biggest hurdle I have seen is people have to think in terms of manipulating faces or face sets rather than driving every single thing and edit with dimension driven sketches and planes. It was amusing to see die-hard parametric SE users slowly assimilated into the ST world. It was hard for some to let go of the old way which after all did work but when they were curious enough to finally try they to a man became advocates for ST.

So why if you are an SE user have you not made a concerted effort to learn to work with the greater efficiency ST brings to the table? Why would you prefer a hammer when on the shelf next to it is an air nailer and you already own the air compressor? For those in the Autodesk perpetual seat doomed to future slavery world and the apparent end of serious user innovations and improvements, why would you not be curious enough to at least try SE ST? Sold which ever way you want to buy it without Autodesk type belligerent threats to your future and the imports of your files will be far easier than you think. Indeed working with them when you get them into SE will be a true eye opener. I have had access to both programs the last three years now and I can assure you that once you leap over the learning hurdle any new program has Inventor will acquire its rightful place as the clunky offering from a company that has no regard for you as a user and customer. I chose not to further learn Inventor when it became apparent that it was inefficient since I had the luxury of having SE to work from. You give SE a serious try and I bet that will be your conclusion too.

I guess I could throw SW into this mix also but my experience with SW is VERY limited and I am commenting today on two programs I have owned and used in daily production. I suspect from comments received from past SW users and some companies that were SE users but bought out by SW using outfits and hating the new-found inefficiency SW is not as good for general MCAD. I believe from users complaints models can and will blow up with SW whereas in SE ST a proposed edit simply will not work rather than blowing it all up.

In any case SE ST deserves a long hard look from anyone who wants to become more efficient and profitable. At the very least look online for videos and have a look at what others are doing and think hard about how you have to work.

 

7-18 Update  From Matt’s blog today I find this.

“Synchronous Technology for History-Based Users

This was a book on Solid Edge, published using ST8 (~2016). It is 10 chapters long, in eBook (pdf) format with movies and sample files. It is free and downloadable, although you may have to give up some information to get it. You may find the book published under a different title. The book is meant to help users of history-based CAD understand why Synchronous Technology is a tool you will want to have.”

Solid Edge University 2017 Replaced With “Community College”

It should be no secret to my readers that I despise marketing departments I have been exposed to. Primarily the Siemens/UGS/Solid Edge and Autodesk flavors. Monuments to disconnected reality these marketing babble speaking jargon warrior paragons espouse their nonsense and never seem to realize how shallow and patronizing they are to real customers. The ones that know from experience what is under the hood.

The latest entrant to a select group of company shills would be Richard Runnels with Siemens. Now Richard may be a nice guy in person but his job description means he writes and puts lipstick on whatever his overlords tell him to. They pay him to be a reality distortion machine and he has to produce. Corporate executives for some reason feel compelled to pretend their customers are pretty dense and patronize them on a regular basis. I think the average CAD CAM software user is above average in intelligence so the disparity between what is said and what is done by big shots does not go un-noticed.

https://community.plm.automation.siemens.com/t5/Solid-Edge-Blog/Exciting-News-Solid-Edge-University/ba-p/408370

Have a walk through corporate verbiage and read the sad tale for yourself. Siemens has been on a mission for some time to set back the potential for Solid Edge sales. It is perceived as a threat to NX sales and the NX side has won the war against SE for all intents and purposes. The stripping away of the SE community which was renewed under Karsten Newbury and Don Cooper has come full circle back to the rotten days SE languished under EDS then UGS auspices. Yep the Red Headed Step Child is back.

But as Richard says we spoke and they listened. It is what marketing people do after all. Put lipstick on pigs and pretend what is up is really down or vice versa. I will say there are a number of events and based upon this perhaps it might do some good for sales overall IF it is promoted and a concerted effort is made to get the word out in a timely fashion. Once again it appears that it will be the VAR’s who will have to assure this as Siemens’ marketing will have to have way to many meetings to decide numerous important things and will run out of time before the events arrive to do anything. Well besides futile and useless meetings that is.

It saddens me however that Siemens never really got behind this University concept and the only major SE event will be killed off. Back to the days of 36 actual SE attendees at PLM World as I personally saw in 2009 I suppose.

It would be nice some day if these people would just be honest and say “we decided not to do this anymore because it is not important to us and we don’t care if it is to you”. Instead you get another talking head marketing expert putting smiley faces on bad things. The real sad thing here is that SE is genuinely going to have some real significant improvements this year. And Autodesk is doing what they can to shove customers away. But SE Red Head tradition rears its ugly head again and Mr Richard et al will see to it the anonymizer is the only PR thing for SE that will work well.

In any case there will be a number of local one day events where you can go and I recommend you do so if you have any interest in SE.

I use SE for my daily modeller. I have had access to Inventor Pro for two plus years now and it is only used to place parts for HSM. If you are an Inventor user and unhappy about the way they are going may I suggest in spite of Siemens marketing you attend one of these events and meet actual users. They are the ones who can give you the real lowdown on how it works for them in the real world. I am a big fan of SE and believe it to be the best mid range MCAD program out there.

Tip of the hat to Cincinnati Matt for the Community College idea.