Tag Archives: Autodesk software

Autodesk The Evil Empire Chooses Extortion

Two things prompted this post today. One was a comment on this forum https://forums.autodesk.com/t5/moving-to-subscription/buh-bye-permanent-license/m-p/7020059#M1286. The other as you will read below was from #936 of the “upFront eZine” It goes right along with what people are saying on the moving to subscription forums regarding feature shrink and ways to raise the cost of staying with Autodesk. Two methods appear to be the way they intend to do this. Thanks a lot Darth Vader Anagnost and the rest.

Number one is hold your data hostage where their value added model is the pain of leaving is greater than the pain of dramatic fee increases.

Number two is to remove features traditionally a part of a program and charge you an extra fee to get back what you once had as a seat holder and if you are stupid enough to go there as a subscriber. The removal of Backplotting from Cimco inside of HSM is a perfect example. It can be available right now for an extra fee on top of the 35% scheduled increase of perpetual by 2019. So they snip customary important parts off and put it in a fee building environment. In conjunction with this is that they will simply stop expending as much money improving and bug fixing their products. Why try to entice voluntary customer payments with improvements when you can just tell them what you want? All of the Autodesk products I read about in the subscriber forum have users complaining about feature atrophy and increased bugs and time to fix bugs. Don’t take my word for this. Verify for yourself what others are saying.

In any case.

It is a self-evident truth that once a company decides that legal extortion is their business model customer consideration other than being an ATM has ended. Anyone who says they can’t leave because reason #1 #2 or #3 does not remember well. Mercedes-Benz left Dassault for NX as did Chrysler. There are darned few customers of Autodesk that have to deal with that degree of complexity. Siemens as far as I can tell is not planning to end perpetual. I believe this enough to have renewed with Solid Edge. SE by the way is doing it right. You can rent the program or get permanent seats. I have been with SE now since ST1 and my cost has gone up $63.00 per year. You can I believe actually rent it to by the month or the year. No mandatory minimum. Plug my dongle in and stay off-line so no exposure to confidentiality agreements breaches or hackers due to forcibly being online EVER.

It is time to make your plan on how you are leaving and not to sit here and worry about how you can afford to stay.

Quote from Ralph Grabowski this weekend ought to shed some light on how Autodesk regards loyal customers. http://www.upfrontezine.com/2017/04/stuff-i-heard-at-cofes.html

“At one mini-session, a consultant relates a story of how Autodesk apparently is cranking up subscription fees upon contract renewals. In the case he reported, the mandatory fee allegedly went from $4.9M to $9.4M to pay for “necessary” add-ons, like consulting. The problem, of course, is that if any firm on subscription says No, the software simply stops working with the next 30-day check-in.”

OK the big bully is heading your way with a baseball bat to get your money. Not ask but to take it forcibly of course. You as a rational thinking being choose A, stand there and let him beat you up and then do the same tomorrow or B, walk away with your money intact and let someone with far less foresight take the beating. You WILL choose one or the other.

Folks just a thought here. Since Autodesk has proven itself to be a master of weasel words let me toss this one out there. OK you perpetual seat holders can keep your seat after 2019. Now comes a hypothetical policy statement by Autodesk.

In a continuing effort to provide improved software and support to our valuable customers we are pleased to announce the following. It has been a real cost burden to improve our products and have to deal with two customer license environments over the years but we value your loyalty and have chosen to enhance your experience with us. Starting in 2020 we will cease improving perpetual seat products which will however remain available to you as long as you wish and migrate significant improvements over to subscription customers only. These new features may be available to perpetual seat customers for an extra fee so check with your VAR. Subscribers will benefit from dramatic product improvements and rent as you need to fit your companies demand. Autodesk sees the future and it is subscription and we welcome you to our brave new world.

Autodesk’s Patronizing Screw You Love Letter

So today it was my turn to get the notice from Autodesk of their new and improved upcoming subscription only paradigm. I really wonder what goes on in the minds of corporate and marketing officers as they struggle to arrive at verbiage that will supposedly make us all happy. I find it infuriating that what they say implies we are so grossly stupid as to believe a word of their garbage. They cater to a market segment of people of above average intelligence and then spew utter nonsense like we are complete idiots

Read this duplicitous garbage I was sent today.

Autodesk’s Screw U Love Letter

Words have meanings. Intent has meaning to. These words say to me here is the lipstick on the pig now don’t you feel better? Please ignore that squishy goopy brown stuff you are laying in with the glamorous pig. Here let us spray a little “Eau De Verbiage” parfummy and the idiots will think what stinks really does not.

Let me extend an offer to you Autodesk in plain speaking words. I too have a profit picture and outgo equals less profit for me. I am not in business to make you succeed at my expense. I am in business to make MY profits grow and you were hired to assist in this because you offered good value for the money at the time. What is happening now is the acceleration of the slowdown of new features and the increase of problems with unfinished new features and legacy problems that apparently are not going to be fixed. EVER. I am also not willing to become a data hostage to people who clearly do not care about my profit margins or security agreements I have to sign with my customers.

So my offer to you is for you to go get screwed. I am not at all interested in sending money to thieves and liars which you guys clearly are. So much for the promise of perpetual seats going forward and thanks for the complete education in corporate treachery this little notice of yours brings.

You people who consider Autodesk for anything in their little subscription world have to be crazy. I can’t wait for these ethical geniuses to demonstrate cost creep to all those silly enough to become captives.

To all the people who work with HSM. Please understand I am not unhappy with you. While some things are slow to be fixed or improved HSM is a proven money maker in this shop. I wish most fervently neither you or I were in this situation but we are. I came here strictly for HSM and intend to continue using it well after your mercenary lying money grubbing corporate overlord execs run it all into the ground. Good luck guys and start building a way out if things turn ugly. You may never have to use it but at this rate I would not count on that hope.